Privacy Policies

At Homifix, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you visit our website, make purchases, or interact with our services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of information to provide a smooth shopping experience:

  • Personal Information: This includes your name, email address, shipping and billing address, phone number, and payment information, which we collect when you create an account, make a purchase, or contact us.
  • Non-Personal Information: This includes information such as your IP address, browser type, device type, and usage data, which helps us improve our website and track site traffic.
  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience, remember preferences, and analyze how you use our site. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To Process Orders: We use your personal information to process and fulfill your orders, handle payments, and deliver products like stove carbon buildup remover, leather shiner, and other items.
  • To Improve Your Experience: We may use the data to personalize your shopping experience and offer product recommendations that suit your needs.
  • Marketing Communications: With your consent, we may use your contact information to send promotional offers, new product updates, and newsletters. You can opt-out of these communications at any time.
  • To Run Targeted Ads: We use Facebook and Instagram to run ads targeting users who may be interested in our products. This helps us reach potential customers and provide relevant ads to you based on your behavior and interests.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data in the following situations:

  • Service Providers: We may share information with trusted third-party partners like payment processors, shipping providers, and marketing platforms (including Facebook and Instagram) to help us deliver products and services.
  • Legal Requirements: We may disclose your data if required by law or to protect our rights and comply with legal obligations.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access or misuse. Your payment information is encrypted using Secure Socket Layer (SSL) technology during transmission. While we strive to protect your data, no method of transmission over the internet is completely secure, so we cannot guarantee full security.

5. Your Rights

You have the following rights concerning your personal information:

  • Access and Update: You can access and update your personal information at any time by logging into your account or contacting us.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the “unsubscribe” link in any email we send or by contacting us directly.
  • Request Data Deletion: You may request that we delete your personal information, subject to applicable laws and business requirements.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our website is not intended for use by children under the age of 14. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 14, we will take steps to delete it immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically to stay informed.